Contact Us

If you have questions and have a procedure scheduled at:

Holston Valley Medical Center: (423) 224-6800
Holston Valley Imaging Center on Stone Dr.: (423) 224-4050
Bristol Regional Medical Center: (423) 844-2200
Volunteer Parkway Imaging Center – Bristol: (423) 764-2566

If you have questions about a bill you received:

Billing Office-(423)-968-1144

Our billing office hours are Monday – Friday, 8:00 a.m. to 4:00 p.m.

We accept: Cash, personal check, VISA, Master Card, American Express and Discover. We can also take payments over the phone from your personal checking/savings account or credit card. For your convenience we do offer payment plans.

If we can assist you in any way, please call us at (423) 968-1144. If you should call outside of office hours, please leave a name, account number, and phone number and one of our representatives will contact you within the next business day.

The remittance address for bill payment is:

3053 W. State Street
Bristol, TN 37620

If you would like to pay your bill in person during regular business office hours:

We are located on the hill behind Toyota of Bristol, beside New Grace Baptist Church off of West State Street in Bristol.


Main Office:(423) 968-1144

Fax: (423) 968-3453

Our office is located at:
3053 West State Street
Bristol, TN 37620